Gartner finds only 14% of customer service issues are fully resolved in self-service.
The post Fact of the Day – 10/10/2024 first appeared on Connected World.

Oct 10, 2024
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2 min read
Gartner finds only 14% of customer service issues are fully resolved in self-service.
The post Fact of the Day – 10/10/2024 first appeared on Connected World.