Gartner says only 14% of customer service issues are fully resolved in self-service.
The post Fact of the Day – 10/29/2024 first appeared on Connected World.

Oct 29, 2024
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2 min read
Gartner says only 14% of customer service issues are fully resolved in self-service.
The post Fact of the Day – 10/29/2024 first appeared on Connected World.