Peggy’s Tech Blog:
What the Pope Says about AI - Connected World
For years, I have been saying technology alone will not solve humanity’s greatest challenges. It can help us build smarter cities, safer infrastructure, more efficient manufacturing systems, and more connected healthcare networks—but technology without human responsibility, ethics, and purpose can also be dangerous. Like I always say on The Peggy Smedley Show, with great technology comes great responsibility. Now, one of the world’s most influential spiritual leaders is echoing many of these same concerns.
In his recent encyclical, Pope Leo XIV warns humanity stands at a defining crossroads in the age of AI (artificial intelligence) and other emerging technologies. He frames the choice in powerful terms: We can either build a new Tower of Babel, or we can build a city where humanity and God dwell together in dignity and justice.
Expert Opinion:
The “Amazon Effect” Is Impacting OEMs
For years, the “Amazon effect” has shaped customer expectations in the consumer world. Realtime updates. Seamless experiences. Total transparency from order to delivery and beyond.
Now, that expectation has crossed over into every industrial context.
Whether it’s a plant manager, a maintenance technician, dealers, or sales teams, the question is starting to sound very familiar:
“Why can’t I see and control my assets the way I track a package?”
A new customer onboards faster than your last hire.
Viktor drafts the onboarding plan from the deal notes, schedules the kickoff, posts the welcome doc to the customer's shared channel, and tracks every step in #cs. Your CSM owns the relationship. Viktor owns the admin.
Visibility without control is incomplete.
Control without visibility is impossible. For OEMs, and industry this pairing is no longer optional.
It’s the foundation of intelligent operations, safer projects, and data‑driven decisionmaking. Do you agree?
Peggy talks about physical AI (artificial intelligence), sharing real-world use cases, industry momentum, and the foundation required to scale physical AI. She says it is quickly becoming a reality in many businesses, and it is accelerating faster than many expected.
She also discusses:
· The percentage of manufacturers that plan to adopt physical AI within the next two years.
· How many organizations define physical AI today.
· The percentage of manufacturing tasks that will still be human driven.