Transcript 0:00 [upbeat music] Welcome back to the Peggy Smedley Show, the podcasting voice of IoT and digital transformation. [upbeat music] Hello, listeners, and welcome back to the Peggy Smedley Show. 0:15 I'd like to welcome back my next guest who is a regular on this show. He is one of the world's foremost leadership and performance advisors. 0:22 His mission is to positively impact a minimum of one billion lives and businesses worldwide. Please welcome James Arthur Ray, entrepreneur, author, life and business coach. James, welcome back. Hey, Peggy. 0:38 It's great to be back. I haven't talked to you in a while. Hey. I know. I've missed you. So how are you, my friend? [laughs] I am, I am doing really well. The year is flying by, isn't it? I know. What happens? 0:51 I'm telling you, you blink and it's, uh, you know, a month has... two, three months have gone by. 0:55 So listen, today we are talking all about reskilling, skilling our workforce, and you and I know that it is important to stay focused on workers and keeping them, and this is what you are best at, my friend. 1:07 So let's talk about it. You know, what do you see as some of those big problems in our world today? You know, is trying to keep our workers focused. 1:14 And I, you know, as I said in my first segment, I think it starts at the top. It starts at our leadership. What do you think? I, I totally agree. 1:23 You know, I was, uh, speaking with a, um, CEO, principal of a thirty million dollar company just the other day. He's considering bringing me in to do some consulting work and cultural change type intervention. 1:37 And I-- He was complaining to me about his leadership team, and I, I said to him, "Hey, with all due respect, I firmly believe that everyone on your team is a reflection of you." And he paused for a moment. 1:53 And, you know, that's kind of one of those points, Peggy, where you don't know if it's gonna tip over the edge and he's gonna tell you to, to, uh, take a flying leap- Yeah. [chuckles] -or if he's going to digest it. 2:03 Uh, fortunately, he did digest it. And, and I think at the end of the day, it all, it, like you said, it starts at the top. When something's wrong in my company, I have to look at me first. We all do. 2:15 You know, that's what I said here. 2:17 You know, you all have to look at how we motivate, how we inspire, and, and it's not to point fingers, but it's to say, "Look, y'all, you either have to be a team or whatever it have to be, but let's talk about the solution," because I think that's where everybody listening says, "Okay, you're telling us that, but what are some of the advice? 2:35 What's the solution we can give, some tips that we can help people here?" Well, um, you know, we could talk all day. 2:42 Bloomberg's, um, posted an article just last week that said, they're predict-- they're saying that seventy percent of CEOs are unfit to lead moving into the future. I agree with that. 2:53 In a very disrupt-- yeah, disruptive market that we're in. And the reason is, number one, uh, we've talked about this before, but this is my term, not necessarily theirs, putting it all together, it's self-awareness. 3:04 You know, I have to, going back to the leader I was speaking to, I have to be aware that the individuals in my organization are going to put an emphasis and an energy on the things that I talk about, the things that I focus on, and the things that I reward. 3:21 And if I'm, if I'm not comprehensive in my approach, which most leaders aren't, and that'll bring me into my second point, then they're going to primarily look at the bottom line and the ROI. 3:33 And of course that's important, but there's a lot of things that feed into that, Peggy, that get us that ROI or lack thereof, if that makes sense to you. Yeah. I think that's a very critical point. 3:45 So let's talk about that, because w-we think about what gets us there. 3:50 So let's talk about instituting that solution, because you and I both know that money is only gonna get there if we figure out the right way to bring us to that ultimate, you know, 4:02 I guess, the brass ring, you know, or what that golden pot- Correct... of gold is, right? 4:08 Well, and, and, and here's the thing that we forget is that every single individual is hardwired to contribute, to do something meaningful and to have purpose in their life. 4:21 And so, you know, what most organizations are doing, I, I have a model called The Five Dimensions of Leadership and Ultimate Performance, and I'll be so bold as to suggest that if you're not looking at all five dimensions, you're looking at a, a very, very limited model and, and you're not being comprehensive and integrated. 4:41 What most people are doing are looking at marketing, sales, communication skills, team performance. All those things are important, and those would fall in what I call the strategies quadrant. 4:54 Let's, let's increase our, let's improve our marketing, let's increase our sales, let's affect the bottom line. 5:00 But what we were forgetting is that the people are the ones that are going to affect the marketing, affect the sales, and we're not investing in the interiors of our individuals. 5:14 There's a study on Wall Street that proves, the, a fifteen-year study, um, of numerous companies, and those companies that focused on the interiors, I'm meaning the values, the, the beliefs, the meaning, the purpose of the individual, their companies improved fifteen hundred percent over a fifteen-year period. 5:35 Those that just focus on exteriors, Peggy, which are the sales skills, the team performance, the marketing, only improved by about a hundred and fifty percent. So that's a big, big disparity. 5:49 Do you think that's all because society is all about speed, we're all about social media? It's what we put out there, this f-external facing world that we've become. 6:00 We forgot that it's people first, it's community first. We forgot about all these other important things that might be important that w-it's so much about what's fe-- you know, what we put out there first. 6:12 You know, I always tell my staff, "It's not about the very first thing we publish. That doesn't matter. It's about other things." And so is that really what's kinda happening to us? 6:21 We're get caught up in the hype that's going around us?Well, it definitely is. And we, and, you know, we could dive deeply into one of those interiors that I mentioned is values. 6:31 We make every decision, every moment of every day based upon our values. And, and yet, uh, if I was talking to any one of your listeners, if they're not extremely rare, they can't tell me what their top five values are. 6:46 And I talked to, going back to the CEO I was speaking with, I said, "Do you have clear, concise, defined, and communicated values for your business?" He said, "No, we don't." 6:59 Well, if we make every decision, every moment of every day based upon these things, how are we making decisions if we don't know what they are? 7:07 And, and so back to your point, what we're looking at is a very surface level, Peggy, versus diving deep, and it's in the depths where true power and true transformation and ultimate long-term results are found. 7:24 Do people believe that's true? Does a business leader believe he can accomplish that in today's economy? Do they really believe? Well- They say, "Look, you know, that's all sounds grandiose, but am I really gonna do it?" 7:37 Somebody listening to this goes, "Yeah, that James, he's, you know, he's talking, but that's all he's doing, he's talking." I'm being respectful, but I'm just saying, is that what somebody's saying listening right now? 7:47 Um, well, unless they're very unusual, they're probably- [laughs] -saying what you just said. Um, [laughs] because that's what we're doing in our world. 7:56 We could blow it out from an individual company, whether it's a, a Fortune five hundred or an entrepreneurial business, all the way out to, to our world, where we're not looking, you know, at the full picture. 8:09 We're looking at the surface. You know, let's increase Wall Street. Let's, let's deal with strategy. Let's do this and that, but we're not getting deep into what drives all of that. 8:21 I mean, it's a fact, and it's been documented, that psychology drives Wall Street. 8:27 It's nothing but psychology dri-- It's, it's the belief systems of the people who are investing that drive the rises and the falls of Wall Street, and the same is true in a business. I, I, I totally believe that's true. 8:40 James Arthur Ray, entrepreneur, arthur-- author, life and business coach. I love it when you come on my show. Hey, where can our listeners learn more about what you're doing? Uh, the best way is jamesray.com. 8:52 We've got a whole host of coaching and consulting and downloadables, and everything is there. Our live events calendar. And I'm all over social media: Facebook, LinkedIn, of course, and Instagram. 9:04 So, like, I'm pretty easy to find. All right. Until next time you're on the show, thank you, my friend. I enjoy when you come on. I enjoy ta-talking with you. Keep doing great work. All right. Thank you. 9:16 All right, listeners. We are out of time for this week's show. Remember, we are broadcast live every Tuesday, twelve PM Central. Check out our website at connectedworld.com or thepeggysmedleyshow.com. 9:27 And as always, please tweet at us at ConnectedWMag, and you can always get some great comments from James and anyone else. We'd love for you to engage with us. 9:37 This is The Peggy Smedley Show, the podcasting voice of IoT and digital transformation. And remember, with great technology comes great responsibility. Have a great week. 9:46 [upbeat music] Constructek TV, your fierce advocates for construction. 10:03 Constructek TV digs into infrastructure, drills into global economic conditions. 10:09 It is changing the talent gap narrative, adopting a new vision and a voice to the new skilled worker in construction, all with the help of technology. 10:19 Constructek TV, everything you need for infrastructure, labor, and technology. 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